About Us
At Ella & Co. Home Bakery, we're not just in the business of baking; we're in the business of crafting moments, creating memories, and sharing the warmth of home. Our journey began with a simple passion for the art of baking, ignited by the desire to bring people together over the simple pleasure of delicious treats.
Founded by Martha C., our bakery is a labor of love, where every recipe is a reflection of our commitment to quality, authenticity, and the joy of sharing. We believe that a well-baked cookie, a perfectly frosted cake, or a fresh loaf of bread has the power to brighten a day, celebrate an occasion, and connect us in a way that transcends language.
What sets us apart is not just our handpicked, premium ingredients, or our dedication to perfection in every bite; it's our unwavering belief in the magic of home. We've transformed our own kitchen into a haven where baking is an art, and every customer is an extension of our family.
Whether you're indulging in one of our delectable pastries, celebrating a special moment with a cake, or simply savoring the comfort of fresh-baked bread, you're experiencing the heart of Ella & Co. Home Bakery.
With each creation, we aim to provide not just a taste of home, but a taste of the warmth, nostalgia, and love that we put into every recipe. Welcome to our world of baked delights, where every bite tells a story, and every customer becomes a cherished friend.
Join us in this journey of savoring life's simple pleasures, celebrating special moments, and finding comfort in the embrace of homemade goodness. Ella & Co. Home Bakery is not just about what we bake; it's about the smiles we create, the moments we cherish, and the love we share.
Rush Order Policy (ROP)
What qualifies as rush order?
A rush order is any complex order that requires pick-up on or before a specific date with less than 21 days' notice.
How much is the rush fee?
The rush fee ranges from 15% to 25% of the total order cost, depending on the volume and complexity of the order. We will send you an invoice to complete the fee payment before we can proceed with your order.
Why is there a rush fee?
The rush fee covers the additional time, effort, and resources required to fulfill last-minute orders, ensuring your order is completed on time,
How do I know if my order will incur a rush fee?
If your order is placed with less than 21 days' notice, a rush fee will be applied. We will inform you of the fee before proceeding with your order.
Can I avoid the rush fee?
Yes, you can avoid the rush fee by placing your order with sufficient notice, usually 21 - 45 days in advance.
What if I decide to not go ahead with the order after hearing about the rush fee?
That's totally fine! If you prefer not to pay the rush fee, you can choose not to proceed with the order. You must inform us within 12-24 hrs of receiving the rush fee notification, or we can discuss an alternative pick up dates.
Do all orders qualify for a rush fee?
Rush service is subject to availability, especially for large OR complex orders. We'll do our best to accommodate your needs, but it's always best to reach out as early as possible.